Serta Big and Tall Puresoft Faux Leather High Back Chair Black/silver Item # 1850860
Customer reviews
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Reviewed in the United States on November 25, 2020 Verified Purchase This chair did not last a year, I am not a big dude, but i wanted a chair that would support my back. Not comfortable, not supporting my back, the arm chair feels like its about to break. Going to try and get a refund. 1.0 out of 5 stars Do not buy! This chair did not last a year, I am not a big dude, but i wanted a chair that would support my back. Not comfortable, not supporting my back, the arm chair feels like its about to break. Going to try and get a refund. Reviewed in the United States on November 27, 2019 Verified Purchase Super comfortable premium chair...mine arrived damaged, but OfficeMax showed up almost immediately to replace it, even though I bought it from someone else. I have had a problem with one arm becoming loose, but it was easy to remove the little plastic cover and tighten it. UPDATE: Reviewed in the United States on January 21, 2020 Verified Purchase The arm came with hard scratches on it. Very CHEAP MATERIAL compared to what I saw in the store. The fake leather is harder and cheaper feeling than what I saw in person at the store. Somehow the back is also shorter than what was sold in the store. I would not recommend anyone to buy this. Reviewed in the United States on June 25, 2021 Verified Purchase Great executive office chair, great price, about $100 lower than local prices, fast shipping, good packaging, new condition and undamaged, easy to assemble with good well-written instructions, only requires the included t-handle allen wrench, high-quality materials, very handsome, adjustable height and tilt, nide padding in seat, thighs, back, arm rests, like the 5 rollers, very stable. This is a fairly big chair though, not for people under 6 foot, so pay attention to the dimensions. Also know that this is a traditional executive chair, so if you're looking for a nouveau mesh office chair with a thousand adjustments, this one isn't for you. But if you're looking for an authentic Serta that's good looking and all-day comfy at a good price, this is your chair. Reviewed in the United States on May 22, 2021 Verified Purchase In less than 3 months the faux leather arms were cracked and tearing. The plastic arms rub against my desk and so the silver has worn off to reveal a black color. My chair looks like I've owned it for years. I'm gone 8 hours a day, so it doesn't get much use, yet it's ruined. My old fabric chair held up for over 10 years without a tear in the padded arms. This product is junk. ZERO DURABILITY! Reviewed in the United States on August 1, 2021 Verified Purchase I have had three major back reconstruction surgeries. I need just the right amount of support and padding. This chair definitely has been perfect for me. The tilt is a little bit tighter than I would have liked, but I have gone through so many chairs, and this one is by far the best one Reviewed in the United States on February 15, 2020 Verified Purchase Serta makes great products! This is a test of time and component durability is the key. Foam resilience and lift cylinders will hold up or they won't. Look at offered warranties when buying anything, If things are well made the warranty will show it. Companies don't give good warranties if they fail frequently within the warranty period or they would go broke. Reviewed in the United States on January 17, 2020 Verified Purchase This is the perfect chair. Totally comfortable even with feet kicked up on computer desk and catching some zzzz. It was easy to assemble. I did purchase the wheels that were offered with it and they roll great on the hardwood floor and are super quiet. Reviews with images
Top reviews from the United States
After reading the reviews, i thought this might work, but now my back is killing me, the chair is falling apart and I cant sit on it for a long period of time.
tailbone was killing me so bad that i had to go purchase a pillow, but that still did not work well with this chair.
again did not last a year,
300$ wasted....
Cheaply made, not worth the money. Look for something else.
By Philip on November 25, 2020
After reading the reviews, i thought this might work, but now my back is killing me, the chair is falling apart and I cant sit on it for a long period of time.
tailbone was killing me so bad that i had to go purchase a pillow, but that still did not work well with this chair.
again did not last a year,
300$ wasted....
Cheaply made, not worth the money. Look for something else.
I've had this now for a few months, and I'm less happy with it than I was. The silver parts of the chair are painted, and the paint is EXTREMELY delicate at scrapes off easily. This paint is not only on the arms of the chair, but also on the spokes of the base...so if it hits the legs of your desk or you rest your shoes on it, you can damage the paint. The plastic cover on one of the arms literally fell off. For the price, and being a Serta product, I would expect better.
Serta Big and Tall Puresoft Faux Leather High Back Chair Black/silver Item # 1850860
Source: https://www.amazon.com/Serta-Layers-Hensley-Executive-Silver/dp/B01N0UOTOS
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